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Dental Insurance Boot Camp and Claims Resolution Workshop
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Dental Insurance Boot Camp and Claims Resolution Workshop

When: Thursday, June 20, 2019
Social Hour & Dinner: 5:30-6:30PM, Program: 6:30-8:30PM
Where: TCDS Office
3993 Jurupa Avenue
Ste 104
Riverside, California  92507
United States
Contact: Yesenia Alvarez

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Dental Insurance Boot Camp and Claims Resolution Workshop

With Dr. Gary Dougan

2 CE


Dental offices continue to be plagued with dental insurance handling of claims and payments that just don’t seem to make sense.  Dr. Dougan will discuss the dental insurance industry of 2019, and some current waves of change that are here or are on the horizon.  During this update he will discuss, the insurance industry from “their” perspective.  He will update us on current dental codes, quality measures, utilization management and how a 2019 dental officer can position themselves to be prepared, ready and successful with these forces at work.  

Then Dr. Dougan will conduct a dental claims resolution workshop round table discussion. 

IMPORTANT: Attendees are urged to pre-submit several problem claims to the dental society office in advance. Please send all submission claims to Yesenia at  We will then discuss these issues round table style and blend our varied experience and viewpoints to provide possible solutions to the nagging and troublesome issues.  

Topics will include: 

•Insurance Plans
•Procedure Coding
•Quality and Utilization Management Programs

About Dr. Gary Dougan:

With twenty-plus years each of practice and directing insurance plans Dr. Dougan has directed QM and UM programs for LIBERTY, MetLife, United and Aetna dental plans, serving millions of subscribers.  He has reviewed thousands of claims, audited hundreds of practices and is a noted nationwide speaker on practice management, working with insurance companies, dental quality management metrics and quality improvement.Gary earned a DDS from Georgetown, and his MPH from UCLA.  He is a UCSF Health Care Leadership Fellow, and continues to participate in that program as a mentor to physicians, nurses, and other clinicians. 




  Seating is Limited


This course is FREE to All CURRENT TCDS Members and two of their staff members at the time of registration. Members must cancel reservation 48 hours prior to the event. Members must renew their membership to qualify for this set price. 


Staff cannot attend on behalf of Member.


No Walk-Ins spots are available for this course.


TCDS Current Members: FREE / TCDS Member-Staff: FREE (Limited to 2), Additional Staff: $25.00 /Non-Members $ 65.00


After June 13, 2019

Additional TCDS Member Staff: $50.00/ Non-Members $ 85.00

Note: Payments made by check must be received in the TCDS office prior to the date cost increases in order to take advantage of the lower price