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ADA urges dental benefits industry to mitigate administrative inefficiencies

Wednesday, August 26, 2020  
Posted by: Crystal Washington
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Pandemic highlights communication problems regarding eligibility, benefits verification

The ADA sent a letter to dental benefit administrators Aug. 11 saying that administrative burdens and inefficiencies imposed on dental offices by third-party payers are unnecessarily increasing frustration for both patients and dentists, necessitating a need for change.

With the COVID-19 pandemic raising the cost of business for dental practices, the ADA wanted to bring up an “extremely urgent issue regarding .....Read More